Privacy Policy

July 30, 2026 TheNews

Privacy Policy

Introduction

Welcome to https://surprise.pobb.net (hereafter referred to as "Surprise," "we," or "our"). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa, and other relevant data protection legislation.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://surprise.pobb.net
  • Mobile applications and services provided by Surprise
  • Interactive features on our platforms
  • Any other services or products offered through our websites or associated channels.

Please note that this policy does not extend to third-party websites, applications, products, or services accessible via external links on our platform. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the practices related to:

  • Using Our Services: When you register as an authorized user on our applications and services, or access them in any capacity.
  • Visiting Our Websites: All interactions with our websites linked to this policy.
  • Communication: Receiving communications from Surprise, including newsletters, promotional emails, phone calls, texts (SMS), or other messaging platforms.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account, such as username, email address, and password hashes.
  • Payment Information: Transaction records, payment method details, and billing addresses for processing purchases or subscriptions.
  • Financial Data: Financial information required for accounting, auditing, and fraud prevention purposes.
  • Purchase History: Records of products or services you have purchased from us, including order details and delivery information.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network data, and location data collected from your mobile device when using our apps.
  • Location Data: Geographic coordinates and other location-based services data provided by your devices.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to us.
  • Social Media Information: Data from social media platforms when you interact with our content or engage in social sharing features.
  • Product Information: Details about products or services you have shown interest in or purchased, including product preferences and customization options.

We gather this data through various methods, including direct user input, server logs, cookies, tracking technologies, and third-party data providers.

Cookies

Surprise uses cookies to enhance your online experience and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for navigating our website and using its features. They ensure basic functionalities, such as allowing you to log in and access secure areas of our site.
  • Preference Cookies: Cookies that remember your preferences, language settings, and other customization options to personalize your experience on our sites.
  • Analytics Cookies: Used by our analytics tools to collect information about how visitors use our website, including pages visited, time spent, and referral sources. This data helps us improve our site's performance and user experience.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus additional periods required by law or for legitimate business interests. Once the retention period expires or when no longer needed, we delete or anonymize the data in a secure manner.

Security Measures

Surprise has implemented robust security measures to protect your personal data:

  • We utilize encryption for data at rest and in transit to safeguard sensitive information.
  • Our third-party service providers also adhere to strict security standards to ensure the protection of data shared with them.
  • Access to your personal data is restricted to authorized staff members who require it to perform their duties.

Children's Privacy

Surprise does not knowingly collect or solicit personal information from children under the age of 18. If we become aware that a child has provided us with personal data, we will take steps to delete that information and discontinue any services offered to them.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The ability to limit the use or processing of your data in certain circumstances.
  • Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise any of these rights or have questions about your personal data, please contact our Privacy Team using the details provided below.

Changes to Policy

Surprise reserves the right to update or modify this Privacy Policy at any time. We will post the updated policy on our website and inform you via email if there are significant changes. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction requests, please contact us: